Responsible gambling

For players

Gambling should be entertainment, not a way to make money, and it can be addictive. If gambling stops being fun, take a break. Online real-money gambling is age-restricted (21+ in most US states; 18+ in many other markets) and is only legal in certain jurisdictions.

If you or someone you know may have a gambling problem, free, confidential help is available:

• United States: National Problem Gambling Helpline: call or text 1-800-MY-RESET, or use the NCPG help page.
• United Kingdom: call the National Gambling Helpline on 0808 8020 133 or use GamCare's support options.
• International: see Gambling Therapy or find peer meetings through Gamblers Anonymous.

These are support and referral services, not emergency services. If someone is in immediate danger, contact the local emergency service for their location.

For operators

Operators should treat responsible-gambling controls as a core duty, and regulated markets impose jurisdiction-specific requirements. We expect a platform shortlist to address deposit, loss, and time limits, reality checks, cool-off and self-exclusion, age and identity verification, and relevant affordability and harm-detection tooling. We factor recorded responsible-gambling and compliance capabilities into our compliance score, and we flag providers and models that carry elevated regulatory risk. Operators entering regulated US states can start with the recorded US supplier and product coverage hub, then verify the operator licence, market access, product approval, and actual controls with the relevant regulator.